Internal T-Mobile documents that were obtained by AndroidPolice reveal that starting on August 4th, T-Mobile will require all new devices running on its network to support VoLTE (Voice over LTE). While subscribers of the wireless provider will still be able to use their non-VoLTE compatible handset for the rest of this year, starting in January 2021 those handsets will not work on T-Mobile’s network.
The document, written for T-Mobile’s reps, says that customers with a non-compatible device will receive text messages suggesting that they buy a new phone with VoLTE capabilities. The document also says that T-Mobile reps should steer customers with a non-VoLTE phone to a new device from the carrier’s current lineup. The carrier says that “the change benefits customers by ensuring that they are using a device that will provide them the best network experience on our nationwide 4G LTE and 5G networks.”
Source: Phonearena
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